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First Niagara Welcomes new Fairfield County area customers


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First Niagara Bank N.A.’s conversion of Upstate New York and Connecticut branches from HSBC Bank USA, N.A. is officially complete, as the bank opened up more than 100 former HSBC branches, including 6 in Fairfield County, as First Niagara branches Monday morning. First Niagara added more than 1,200 employees across its multi-state footprint, including nearly 40 in Fairfield County and more than 500,000 new customers across New York and Connecticut.

“We are very excited to have enhanced our presence in Fairfield County,” said David Ring, First Niagara New England Regional President, Director of Enterprise Banking, “We have always believed that our local decision-making business model has given us a distinct advantage in this area. Our team is energized and ready to serve our new and existing customers.”

In 2011, First Niagara contributed more than $6 million to New England-based non-profit organizations. The company expects to continue to contribute to its New England communities in meaningful and substantive ways as the company expands its presence in the region.

Customers with any questions about the transition of their accounts are encouraged to stop by any First Niagara branch and ask to speak to a manager during business hours, or call the bank’s Customer Contact Center at 1-800-421-0004 from 7 a.m. to 8 p.m. weekdays or 8 a.m. to 4 p.m. weekends.



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